FAQ

“Farmbox.in” is an Online Vegetable Store offering to deliver fresh and quality vegetables to your doorsteps at the click of a button. Just logon to www.farmbox.in or call/whatsapp us on +91 9880130264, place your order and we will deliver the products at your doorstep.

Q. How to order?

We currently offer two options as follows

  • You can order online by logging on to www.farmbox.in and then place your order through your online account.
  • You can order on phone by calling/whatsapp us on +91 9880130264. Please mention your Apartment Name and Flat Number in your message.

For placing a Quick Online Order, you can follow the below steps (It will take only 2 Min. to place the order)

  • Step 1 : Log on to www.farmbox.in and click on Vegetables link or simple go to Home page
  • Step 2 : See the Product, Select Quantity and Click on Add to Cart
  • Step 3 : Product will get added at your cart (you can see your cart on right hand side column of your webpage
  • Step 4 : Repeat the same step for adding different products
  • Step 5 : Check the entire order in your cart by clicking on “View Cart” and Click on “Proceed To Checkout” button at the bottom of your Cart
  • Step 6 : Now you will see one window after processing. Fill all the details like First Name, Last Name, Phone No., Email-id, Address, Flat Number etc. (Apartment Names are populated in the drop down. You’ve to select your apartment from the list)
  • Step 7 : Confirm your mode of payment and Click on Place Order button.
  • Step 8 : Once you place the Order you can’t edit it. After placing you will receive the mail of Order No.
  • Step 9 : You will receive a email with order details on your registered email address

Q. What are the products currently offered by “farmbox.in”?

We offer fresh vegetables, Leafy Vegetable, Exotic Vegetable. We are also planning to expand our product profile by introducing other daily needs in future.

Q. I don’t have access to internet. Can I avail this service?

We have order by phone facility. Order by phone – call/whatsapp us on +91 9880130264

Q. How do I register?

Go to My account page, click on sign up and fill the registration form. We’ve made a conscious effort to simplify the registration form. Once you’ve registered, you’ll receive a welcome email from us.

Q. What are the benefits of registration?

The simple one-time registration process ensures that you don\’t have to re-enter your shipping address every time you order online or on telephone. Further, we’ll also analyze your buying patterns over a period of time and we will put new offers in front of you through account. In future we are planning to give bonus point for registered user on every purchase.

Q. What if I find the product quality unacceptable? Can I return these products?

We strive to deliver the best quality products at all times. However, in the unfortunate circumstance that a particular product is not acceptable to you, we’ll provide you replacement or refund your money without any questions asked.